TECHNICAL SUPPORT

Passion for Innovation.

Innovation has always been a drive in the development of new products and processing methods in our company.
This constant urge to improve our products and ourselves have lead to the creation of filler and extenders which were the first to be marketed in the industry: super fine fillers that extend the properties of expensive pigments such as Titanium Dioxide or surface modified fillers which improve gloss, among other parameters, in the plastics and coatings industry.

The passion for innovation will continue lead us to new ideas in future.
So, stay tuned for new and revolutionary products to be offered by us soon.
 

Logistics Management

Knowing that prompt and timely delivery is a valuable asset to our collaboration with our customers our experienced personnel make sure that orders are shipped accordingly.
The deliveries are done with all possible means of transportation world wide at the packaging equipment of our customers.

Our bulk silo truck fleet allow us to deliver our fillers in bulk to destinations that such delivery is sensible.
The most common packaging categories that all our fillers are packaged are the following: paper bags, big bags and slink bags. The automated paper bag filling and palletizing unit improves production efficiency and is free from any human interference setting the weighing standards among the highest levels of the industry.
 

Microfill K. Zafranas SA's quality assurance management system operates based on the quality requirements set by the ISO 9001:2008. Our advanced technology and purpose-made machinery guarantee that we produce the highest quality fillers. Our production is controlled 24 hours per day so that problems and non-conformities are traced and mended before they occur.

Our laboratory facilities are the key to our high quality standards. All production is checked by our quality control staff in order for us to ensure that each product complies with the tight specifications that we have set. In this way, we are able to issue, upon request, a certificate of analysis for any delivery we make. The measurements are taken by widely recognized instruments and all data are kept in computer records. ? ?

Our experienced and well trained sales representatives work closely together with the production personnel in order to make sure that all customers receive only the best in terms of quality and service. From the moment an order has been received at our head office all details are promptly processed by order entry staff. Invoices and the necessary paperwork are prepared electronically so as to provide customers with accurate documents for custom clearance or accounting entries. Deliveries or shipments are made within the agreed period of time from the order confirmation.

Please Click here to download the PDF of our ISO Certificate

Please Click here to download the PDF of our Quality Policy